Frequently Asked Questions
Welcome to the hub of answers! We get it – choosing the perfect wall art can raise a few questions. Here’s our handy FAQ guide to shed some light:
Q: What makes your wall art unique?
A: At Decor57, we take pride in crafting wall art silhouettes with a twist. Each piece is intricately designed and precision-cut using CNC machines, making them stand out in terms of both creativity and quality.
Q: Can I request a custom design?
A: Absolutely! We love turning your ideas into reality. Head over to our “Custom Designs” section, share your vision, and let’s create something uniquely yours.
Q: What materials do you use for your wall art?
A: We carve our designs onto aluminium composite panel sheets, ensuring a sleek finish and durability. Your walls deserve the best, and we’re here to deliver.
Q: How do I care for my wall art?
A: Easy peasy! Dust occasionally with a soft cloth or feather duster. Avoid harsh chemicals, and your masterpiece will keep shining.
Q: What’s the delivery process like?
A: Once you’ve placed your order, our team gets to work. We aim to ship your piece with care and precision. For specific details, check out our shipping policy. Usually, your order is packed and shipped in 72hours.
Q: Do you ship internationally?
A: Yes, we do! We’re on a mission to sprinkle creativity worldwide. International shipping details can be found in our shipping policy.
Q: What if I need to return or exchange my purchase?
A: Your satisfaction is our priority. Head to our returns policy for all the details on returning or exchanging your wall art.
Q: Can I track my order?
A: Absolutely! Once your masterpiece is on its way, you’ll receive a tracking number via email to keep an eye on its journey to your wall.
Got more questions? We’re always here to chat. Drop us a line via email or give us a ring or simply fill out the form given below – we’re ready to turn your curiosity into clarity!